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Shangri-La Hangzhou - The Back Garden Of West Lake

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Hotel - 1.82 miles from city center
star_border 7.9
Very good Latest Reviews
Very good 7.9
Average 8.0
Value 7.1
Cleanliness 8.0
Location 9.3
Staff 8.4
Comfort 7.9
Overall 8.0
❮
❯
Social and fun
Happy hour
Terrace
Sun terrace
Fitness centre
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Available Rooms
28 Mar 2025
30 Mar 2025
2
2
Surroundings
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 Show more
Marker
Heat Maps by TopPlace™ | © OSM contributors
Hotel location score
9.9
Superb
Sightseeing
6.2
Good
Eating
8.1
Very good
Shopping
5.4
Nightlife
Based on 193,950 interactions by locals and travellers.
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Directions
Address: 78 Beishan Road, 310007, Hangzhou, China
Check-in details
14:00 - 00:00
Check-out details
00:00 - 12:00

Internet

Wired internet is available in the hotel rooms and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for CNY 104 per person per night when using an existing bed. Children up to and including 17 years old stay for CNY 350 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Latest reviews
7.9
Very good
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These reviews are from real customers who have stayed at this property.

Average8.0
Value7.1
Cleanliness8.0
Location9.3
Staff8.4
Comfort7.9
Overall8.0
We show you ALL reviews: the positive and the negative reviews so you can be fully informed before making your reservation. If you have stayed at this property and want to submit a review, please login to “My account” section to do so.
Richard
Good

The staff were friendly, eager to please and some of the best service I have ever had.

John
Exceptional

Pedro
It was ok

Location and staff. That's it