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Shangri-La Hangzhou - The Back Garden Of West Lake

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Hotel - 1.82 miles from city center
star_border 7.9
Very good Latest Reviews
Very good 7.9
Average 8.0
Value 7.1
Cleanliness 8.0
Location 9.3
Staff 8.4
Comfort 7.9
Overall 8.0
❮
❯
Social and fun
Happy hour
Terrace
Sun terrace
Fitness centre
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Available Rooms
28 Mar 2025
30 Mar 2025
2
2
Private Rooms info_outline
Number of rooms
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Hill view Twin Bed Room

This twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Free cancellation info_outline
$159.08
Price for
2
1
Free cancellation info_outline
Free breakfast
$172.91
Price for
1
1
Free cancellation info_outline
Free breakfast
$186.75
Price for
2
1
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Hill view King Bed Room

Room offers views of nearby mountains.

Free cancellation info_outline
$159.08
Price for
2
1
Free cancellation info_outline
Free breakfast
$172.91
Price for
1
1
Free cancellation info_outline
Free breakfast
$186.75
Price for
2
1
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Lakeside King Bed Room

Room offers view of landscaped gardens.

Free cancellation info_outline
$168.07
Price for
2
1
Free cancellation info_outline
Free breakfast
$200.58
Price for
1
1
Free cancellation info_outline
Free breakfast
$214.41
Price for
2
1
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Lakeside Twin Bed Room

The hot tub is a top feature of this twin room. The spacious twin room offers air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Free cancellation info_outline
$177.41
Price for
2
1
Free cancellation info_outline
Free breakfast
$210.95
Price for
1
1
Free cancellation info_outline
Free breakfast
$224.79
Price for
2
1
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Horizon Hillview King Bed Room

Overlooking the mountain, room enjoys Executive benefits including: - snacks and evening cocktail - use of meeting room for 2 hours daily - personalised check-in and check-out in the Horizon Club lounge

Free cancellation info_outline
Free breakfast
$207.50
Price for
2
1
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Horizion Hillview Twin Bed Room

Featuring views of the surrounding mountains, the room has air conditioning, a flat-screen TV, minibar and electric kettle. Access to the executive lounge is included. The room enjoys Executive benefits including: - snacks and evening cocktail - use of meeting room for 2 hours daily - personalised check-in and check-out in the Horizon Club lounge

Free cancellation info_outline
Free breakfast
$207.50
Price for
2
1
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Horizon Lakeside King Bed Room

This double room has a balcony, flat-screen TV and air conditioning. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalised check-in and check-out in the Horizon Club lounge

Free cancellation info_outline
$235.16
Price for
2
1
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Horizon Lakeside Twin Bed Room

This twin room features a balcony, satellite TV and bathrobe. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalised check-in and check-out in the Horizon Club lounge

Only 2 rooms left
Free cancellation info_outline
$235.16
Price for
2
1
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Executive Suite

The suite enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalised check-in and check-out in the Horizon Club lounge

Free cancellation info_outline
Free breakfast
$325.08
Price for
2
1
Surroundings
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 Show more
Marker
Heat Maps by TopPlace™ | © OSM contributors
Hotel location score
9.9
Superb
Sightseeing
6.2
Good
Eating
8.1
Very good
Shopping
5.4
Nightlife
Based on 193,950 interactions by locals and travellers.
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Directions
Address: 78 Beishan Road, 310007, Hangzhou, China
Check-in details
14:00 - 00:00
Check-out details
00:00 - 12:00

Internet

Wired internet is available in the hotel rooms and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for CNY 104 per person per night when using an existing bed. Children up to and including 17 years old stay for CNY 350 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Latest reviews
7.9
Very good
starstarstarstar_borderstar_border

These reviews are from real customers who have stayed at this property.

Average8.0
Value7.1
Cleanliness8.0
Location9.3
Staff8.4
Comfort7.9
Overall8.0
We show you ALL reviews: the positive and the negative reviews so you can be fully informed before making your reservation. If you have stayed at this property and want to submit a review, please login to “My account” section to do so.
Richard
Good

The staff were friendly, eager to please and some of the best service I have ever had.

John
Exceptional

Pedro
It was ok

Location and staff. That's it